Wine Club Terms and Conditions

  • By joining Volcanic Hills Wine Club you agree to the terms and conditions as a Volcanic Hills Wine Club Member
  • Club members must provide us with their personal email for communications and newsletters, and promotions.
  • Club members authorize and accept Volcanic Hills Estate Winery to charge their credit card automatically for each upcoming wine club release at any time.
  • One family member or friend can be authorized for pickup. Individuals not authorized will be unable to pick up on the wine club members' behalf.
  • Members can enjoy discounts during checkout online or instore. Please mention you are a member during checkout instore to ensure it is applied to your items.
  • Wines can only be substituted and customized for members in the platinum tier. Memberships are non-transferable.
  • Please update and submit any changes to your billing, shipping, membership, or wine customizations 30 days prior to the next release. Neglecting to do so may result in additional shipping charges, processing delays, and our default wine release.
  • All shipping addresses can only be to a valid Canadian home or business address, excluding Nunavut. Unfortunately, we cannot ship to PO boxes.
  • Must be 19 years of age or older for membership, pickup, or when accepting wine delivery.
  • Credit card is kept securely on fifile and processed 3 - 4 weeks prior to each release.
  • If you opted to pick-up your order at the wineshop, please do so on or up to a maximum of 30 days after the date specified. After 30 days we will automatically ship these wines to you with a shipping charged processed to the card on file.
  • CANCELLATION POLICY: Canceling prior to receiving 3 wine club releases incurs an early cancelation fee of $50. All cancelation requests must be submitted in writing via email to wineclub@volcanichillswinery.com. Cancelation requests must be submitted at least 30 days prior to the next scheduled release. Any cancelations after our release notification has been sent will apply to the following release.
  • Prices or package types can change at any time. Listed prices do not include tax or bottle deposit. Non-refundable once processed. Coupons hold no cash value and cannot be combined with any other offers.