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Wine Club Terms and Conditions

  • By joining Volcanic Hills Wine Club you agree to the terms and conditions as a Volcanic Hills Wine Club Member
  • Club members must provide us with their personal email for communications and newsletters, and promotions.
  • Club members authorize and accept Volcanic Hills Estate Winery to charge their credit card automatically for each upcoming wine club release at any time.
  • One family member or friend can be authorized for pickup. Individuals not authorized will be unable to pick up on the wine club members' behalf.
  • Members can enjoy discounts during checkout online or instore. Please mention you are a member during checkout instore to ensure it is applied to your items.
  • Memberships are non-transferable.
  • Please update and submit any changes to your billing, shipping, membership, or wine customizations 7 days prior to the next release. Neglecting to do so may result in additional shipping charges, processing delays, and our default wine release.
  • All shipping addresses can only be to a valid Canadian home or business address, excluding Nunavut. Unfortunately, we cannot ship to PO boxes. Rural addresses may incur additional shipping fees.
  • Must be 19 years of age or older for membership, pickup, or when accepting wine delivery.
  • Credit card is kept securely on file and processed 1 - 2 weeks prior to each release.
  • If you opted to pick-up your order at the wineshop, please do so on or up to a maximum of 30 days after the date specified. After 30 days we will automatically ship these wines to you with a shipping charged processed to the card on file.
  • CANCELLATION POLICY: Canceling prior to receiving 3 wine club releases incurs an early cancelation fee of $50. All cancelation requests must be submitted in writing via email to wineclub@volcanichillswinery.com. Cancelation requests must be submitted at least 30 days prior to the next scheduled release. Any cancelations after our release notification has been sent will apply to the following release.
  • Prices, vintages, or package types can change at any time. Listed prices do not include tax or bottle deposit. Non-refundable once processed. Coupons hold no cash value and cannot be combined with any other offers.