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FAQ

What are your hours of operation?

Open Daily

Mon, Tues 10:00 - 6:00pm

Wed - Sun 10:00 - 7:00pm

Wine tastings are available! Reservations are optional, and we are happy to accommodate all walk-in visits.

Click here to view our bookable experiences.

Our Online Store is always OPEN and we look forward to delivering our award winning wines directly to your door! Shop now.

Where are you located?
2845 Boucherie Road,  West Kelowna, BC, V1Z 2G6, Canada
We are just 8 minutes from the bridge, and in the middle of the Westside Wine Trail. If you get lost, feel free to call us for directions.  Our phone number is 778-755-5550

Do I need to make a reservation or booking for tastings and tours?
Reservations are not required for tastings and, we are happy to accommodate walk-in visits. Tours require a booking. Click here to view our booking experiences.

Does Volcanic Hills have a wine club I may join?
We do have a wine club! Click here for more information. Our wine club is the best way to enjoy member only perks including complimentary tastings and discounts.

Can I bring my children to the winery?
Bring the entire family! Children are welcome and complimentary sparkling juice is available for children or designated drivers.

Can I bring my pet to the winery?
Animals are welcome in our picnic area or restaurant patio. We are happy to offer your furry friends some drinking water and feel free to request an outdoor tasting.

Where can I buy my favourite Volcanic Hills wines if I can’t visit the wine shop?
Order online - Shop now! You may find our wines in local restaurants, VQA stores, and private liquor stores in BC only. If you can't find our wine in a local wine store near you, feel free to ask them to bring in your favorite wines from Volcanic Hills. It really helps us and we appreciate your support!

Are your wines organic?
Our wines are not certified organic; however, green farming is practised in the vineyards regularly to minimize our impact on our environment. In addition, the winery is heated and cooled using geothermal technology, and we also have a water water treatment plant to filter any unwanted chemicals in water leaving our facility.

Are your wines Vegan?
YES! All of our Volcanic Hills wines are vegan, and a V symbol can be found on the back of our labels to indicate this. Older vintages may not have this symbol, but we have added the easy to spot Vegan symbol to let everyone know for current and new releases.

Can you ship wine to me?
We can ship wine across Canada directly to your home or business address. We can ship in increments of 3, 6 or 12 bottles. Easily order online.

Does Volcanic Hills have a venue for private events?
Yes! We have one of the largest wine shops in the Okanagan, paired with a spacious patio; a great venue for any of your functions! Business events, family functions, concerts, and art shows are a few examples of the many events Volcanic Hills can host for you! To book an event feel free to email us with any questions. We have had the pleasure of hosting art classes, and yoga classes, and if you are an interested instructor, please contact us! Please note, we do not host wedding ceremonies at this time. Availability dependent on time of year.