Wine Club Terms and Conditions

  • Club members authorize and accept Volcanic Hills Estate Winery  to charge their credit card automatically for each upcoming wine club installment at any time.
  • Club members must be 19 years of age or older.
  • Club members may cancel the wine club subscription as long as one wine club installment has been paid for and processed since your time of signup.
  • Wines that are selected for Volcanic Hills Wine Club can not be substituted.
  • Club members who have opted in for shipping ensure that someone 19 years or older will accept their wine during delivery.
  • Club members must inform Volcanic Hills Estate Winery if they are unable to receive their wines for any reason. Failure to due so may result in reocurring shipping charges if we must reship your wines to you.
  • Please email us ([email protected]) for updates to your address, payment information, vacation plans, or if you have any questions. Failure to do so may result in additional shipping charges or processing delays.
  • We are unable to ship internationally and all shipping addresses must be to a valid Canadian home or business address. We are unable to ship to PO boxes.
  • Club members may have one family member or friend added to their account for pickup. Individuals not added will be unable to pickup on the members’ behalf.
  • Club members who have opted for pick up must pick up their wines on or after the date specified by Volcanic Hills Winery. We will hold wines scheduled for pickup for a maximum of 30 days. Members who are away and unable to pick up their wines must inform us prior to the scheduled pick up day. After 30 days, we will ship these wines to you for an additional charge.
  • Prices or package types can change at any time, but we will give our members at least 1 week notice prior to any changes.
  • By joining our wineclub instore or online you agree to the above terms and conditions as a Volcanic Hills Wine Club Member