FAQ

What are your hours of operation?
Open Daily - 10:00am – 6:00pm

For restaurant hours visit them here.

Where are you located?
2845 Boucherie Road,  West Kelowna, BC, V1Z 2G6, Canada
We are just 8 minutes from the bridge, and in the middle of the Westside Wine Trail. If you get lost, feel free to call us for directions.  Our phone number is 778-755-5550

Do I need to make a reservation or booking for tastings and tours?
Reservations are not required to do a tasting. Simply pop in and start sipping! Tours are only available by appointment. To book a tour feel free to call or email us.

Tours: Available by appointment only. $10.00 plus tax which includes a tasting.
Tasting Fee: 4 table wine samples for $5.00 (fee waived with wine purchase)
Icewine Tasting Fee: 1 for $2.00 or 3 for $5.00 (fee waived with icewine purchase)

Can I bring my children to the winery?
Bring the entire family! We have a children’s play area and super comfy sofas for anyone to lounge in.

Can I bring my pet to the winery?
Only certified service or guide animals may enter the facility. We are happy to offer your furry friends some drinking water though!

Do I need to make a reservation in the restaurant?
Reservations in Blu Saffron Bistro are not required, but are strongly recommended. Feel free to phone to reserve a table.  The restaurant phone number is 778-755-5550 ext 108.

Where can I buy my favorite Volcanic Hills wines if I can’t visit the wine shop?
You may find our wines in local restaurants, VQA stores, and private liquor stores in BC only. If you can not find our wine in a local wine store near you, feel free to ask them to bring in your favorite wines from Volcanic Hills. Click here for a list of stores and restaurants we are in.

Are your wines organic?
Our wines are not certified organic; however, green farming is practiced in the vineyards regularly. In addition, the winery is heated and cooled using geothermal technology, and we also have a water water treatment plant to filter any unwanted chemicals in water leaving our facility. In the future we hope incorporate this treated water towards irrigation use.

Can you ship wine to me?
We can ship wine across Canada directly to your home or business address. We can ship in increments of 3, 6 or 12 bottles. For a shipping quotation, feel free to phone us or you may also order online via our online store.

Does Volcanic Hills have a venue for private events?
Yes! We have one of the largest wine shops in the Okanagan, paired with a spacious patio; a great venue for any of your functions! Business events, family functions, concerts, and art shows are a few examples of the many events Volcanic Hills can host for you! To book an event click here, or feel free to email us with any questions.

Does Volcanic Hills have a wine club I may join?
Yes we do! Our wine club is quarterly, which means four bottles shipped 4 times per year. You are charged upon sign up for the next upcoming shipment. Your credit card will then be automatically charged shortly before the next shipment rolls along. For more information visit our Wine Club page.